Important Update and Transparency
3 months ago
– Tue, Jan 30, 2024 at 07:42:54 AM
Important Update and Transparency
Dear Backers,
I hope this message finds you well.
We appreciate your ongoing support and commitment to our project.
Given some recent discourse, I want to provide an honest update on where things are at.
Over the last eight months, our company has unexpectedly faced several heavy blows, creating something of a perfect storm. We want to be fully transparent with you and our greater community on the reality of the situation both to manage expectations in terms of timelines and provide reassurance for any concerns.
We continue to progress projects as quickly as we can against the rising costs since Covid and other challenges. For example, as you might already be aware from other updates and our newsletter, our Facebook ads accounts were disabled, our website was deleted, and social media content and platforms were destroyed in Q4 2023. And that’s just the tip of the iceberg.
We are a family-run business based in Ireland with a small team and these challenges have knocked us off balance to say the least.
Things have been made even more difficult by individuals formerly associated with the business jeopardizing the livelihoods of our small team of employees and the fulfilment of our projects.
Luck of the Irish? Not here…
In some ways, it would be easier to admit defeat and shut everything down.
But that isn’t who we are!
We’ve committed to these projects (and to you), and as long as it might be taking, we ARE bring open projects to completion.
But first, we need to get things back on track after the year that was 2023.
Our small team is working tirelessly to recover and I couldn’t be prouder or more grateful to be surrounded by such incredible people.
To ensure we can deliver on our promises and close out open projects, we’re dedicating February and March to regrouping and figuring out the details for how we’ll proceed for the rest of 2024. During this period, we won’t have as much time to respond to comments/emails, but please understand that this decision is crucial for the long-term success of open projects.
Our commitment to transparency means that we will provide a detailed breakdown of our plans and strategies for 2024 by the end of February.
We know we’re talking about less communication for a little while when communication hasn’t exactly been stellar in the first place. But focussing on regrouping will ensure we honor our promises and deliver on our commitments.
We want to express our gratitude for the understanding and grace our creative partners and the community have already extended. We acknowledge that frustrations can run high, especially concerning slowness in closing out projects. However, we want to assure you that we fight diligently to preserve what we have built over the years, and we refuse to let those seeking to undermine our efforts succeed.
Mag of Holding: Breath of the Feywild Update
The physical copies of these are continuing to go out in batches, the majority mailed from Ireland.
*Keep an eye on your notifications as I am sending out a digital bundle of some of our one shots to thank you for your patience.
Thank you again for your continued patience and support.
Kayleigh and Team Penny Dragon